SPECIFICATIONS

Brand Name: kinscoter

Origin: Mainland China

Certification: CE

Certification: FCC

Certification: RoHS

Choice: yes

Welcome to HUMI store.

Compact and Powerful:

Experience the ultimate in aromatherapy with KINSCOTER's Portable Waterless Aroma Diffuser. Its sleek design, measuring just 5.5cm in height and 19cm in length, is perfect for any space. Despite its small size, it powerfully diffuses your favorite essential oils from 10ml or 20ml bottles, creating a soothing atmosphere wherever you are.

Customizable and Long-Lasting:

Tailor your scent experience with KINSCOTER's innovative 3-gear diffusion system, allowing you to adjust the aroma intensity to your preference. Equipped with a 2000mAh battery, this diffuser offers 2 to 8 hours of continuous use, ensuring a lasting fragrance that evolves with your day.

Eco-Friendly and Safe:

Prioritize your health and the environment with KINSCOTER's aroma diffuser. Constructed from BPA-free ABS plastic and environmentally friendly PCB, it's as safe as it is effective. Plus, with ce, RoHS, and Fcc certifications, you can trust in a product that meets the highest standards of quality and safety.

Parameter

Name: KINSCOTER Portable Waterless Aroma Diffuser Essential Oil Diffuser

Product size: Height 5.5cm/2.16inch Length 19cm/7.48inch

Capacity: Recommended access to 10ml or 20ml essential oil bottles

Atomization volume: 0.15-0.5ml/H

Battery: 2000mAh

Use time: 2-8 hours

Function: 3 gears for scent diffusion

Certification: ce, RoHS, Fcc

Material: ABS plastic (BPA-free), environmentally friendly PCB, electronic components

Packing list

Diffuser*1

Type-C cable*1

English manual*1

Storage Cloth Bag*1

About Drop shipping

1. We support drop shipping, the package does not have any invoice and supplier information.

2. Support batch drop shipping, you can send CSV to us.

3. MOQ=1

4. About payment. For first-time buyers, we hope you can pay through alibaba.com's credit guarantee order. For customers with stable cooperation, we support PayPal payment.

5. We also support printing your LOGO on the product, and the specific price needs to be negotiated.

6,We usually process within 2 days of receiving the order.

At The Mutually, we stand by the quality of our eco-friendly products and want you to be completely satisfied with your purchase. We offer a 30-day return policy, giving you 30 days after receiving your item to request a return.

Eligibility for Returns

To qualify for a return, your item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. Please keep your receipt or proof of purchase handy.

How to Start a Return

If you need to initiate a return, please contact us at info@themutually.com. Once your return is accepted, we’ll provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that items returned without a prior return request will not be accepted.

For any questions about returns, feel free to reach out to us at info@themutually.com.

Damages and Issues

We encourage you to inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong item, please contact us immediately at info@themutually.com so we can assess the situation and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including perishable goods (like food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions about your specific item, please contact us.

Unfortunately, sale items and gift cards are also non-returnable.

Exchanges

The quickest way to get the item you want is to return the item you have. Once your return is accepted, you can make a separate purchase for the new item.

Refunds

After we’ve received and inspected your return, we will notify you if your refund has been approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at info@themutually.com.

1. General Information

At The Mutually, we strive to deliver your order as quickly and efficiently as possible. This shipping policy outlines our shipping terms, delivery times, and shipping costs. By placing an order, you agree to the terms outlined below.

2. Shipping Areas

We deliver within Worldwide!

3. Shipping Costs

• Standard shipping within the Netherlands: 15-20 days free shipping
• International shipping: Shipping costs vary depending on the destination country. Contact us for more information.

4. Delivery Times

• Standard shipping within USA: We aim to ship your order within 7-12 business days after payment is received.
• International shipping: Delivery times vary by destination, typically ranging from 15-20 business days.
• We are not responsible for delays caused by the carrier, customs, or other unforeseen circumstances.

5. Processing Time

• Orders placed on business days before 12:00 PM are typically processed the same day.
• Orders placed after 12:00 PM or on weekends are processed the next business day.
• During busy periods, such as holidays, processing times may be longer.

6. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation via email with a tracking number so you can monitor the progress of your shipment.
If you do not receive a shipping confirmation within 48 hours of your order, please contact us.

7. Undelivered Packages

If a package cannot be delivered due to an incorrect or incomplete address, we will contact you to confirm the address and attempt delivery again.
Any additional shipping costs for resending an undelivered package will be the customer's responsibility unless the error was on our part.

8. Damage During Shipping

We take great care to ensure your products are securely packaged and shipped.
If your package arrives damaged, please contact us within 48 hours of receipt with photos of the damage and the damaged product.
We will work with you to find an appropriate solution, such as reshipping the product or providing a refund.

9. Import Duties and Customs Fees (for International Shipments)

Any import duties, taxes, or customs fees are the responsibility of the customer.
We recommend contacting your local customs office in advance for more information on potential charges.

10. Contact Information

For questions or comments about our shipping policy, you can contact us at:

• Email: info@themutually.com